Top Avaya Solution Provider NACR Taps New CEO

NACR, an Eagan, Minn.-based solution provider and an operating company of ConvergeOne, is one of Avaya's largest global channel partners. Lyons joins the team from his previous role as president of S1 IT Solutions, another of ConvergeOne's four solution provider operating companies. He had also been executive vice president of services for NACR as of April 2012.

John McKenna, ConvergeOne's CEO and chairman, praised Lyons' "impressive leadership skills and industry experience." Before joining the ConvergeOne family, Lyons was senior vice president at Siemens's IT Solutions and Services outsourcing unit, and earlier had stints as CEO of Mimeo.com, and president of Entex Information Services' technology acquisition services division.

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Roles, who founded NACR in 1993, will continue to be a major shareholder and also serve on ConvergeOne's board of directors.

Under Roles' guidance, "NACR has earned the reputation of trusted advisor, delivering expert services and personalized levels of support to help customers maximize the performance of their communications environments," McKenna said in a statement.

ConvergeOne has been an active acquirer of technology companies, and a participant in the ongoing wave of Avaya channel consolidation following Avaya's 2009 acquisition of Nortel's former enterprise unit.

Among the company's more recent acquisitions were NorthPark Group, a New York-based IT project lifecycle consultancy, and Empire Technologies, an Eatontown, N.J.-based Avaya Platinum partner. ConvergeOne in 2010 had also announced a deal to acquire Long Island-based Avaya channel stronghold Juma Technology, which ended up going to Carousel Industries after its deal fell apart.

PUBLISHED SEPT. 6, 2012