Despite having varying titles, those respondents who hold IT procurement positions, which included analysts, buyers, representatives, supervisors, consultants, directors and leaders, agreed that their schedules are often not in their control and they lack the time to produce quality work, according to the report. In addition, they indicated having pressure put on them from several fronts, whether it was demanding clients from different time zones, a general sense of urgency, keeping up to date on the newest technology and equipment, or stepping in to fill urgent staffing needs. "I cannot switch off the ringing phone, even if I want to," said a procurement professional for a European utility company in the report. "Or if I'm having lunch but someone needs something from me. Or I have to stay longer in the office because of things that need to be done."