Ingram Micro Newsroom 2023

A year after launching its Xvantage digital experience platform that transformed how partners do business, Ingram Micro is setting its sights even higher with a continuation of how it’s helping its partners win.

Through artificial intelligence and machine learning, Xvantage provides a personalized experience with data insight tailored to each of Ingram Micro's solution providers and their customers. That's on top of the real-time transactional benefits such as up-to-the-minute order status, proactive renewal tracking, product and subscription billing, and customer service capabilities.

But it’s not just a platform. Through innovative capabilities, new services and a sharper focus to meet partners at their level, Ingram Micro is taking transacting to new heights by bringing consumerization and a modern experience to distribution.

Building And Enhancing Xvantage Platform Is A ‘Perpetual Journey’: Ingram Micro’s Kirk Robinson
Ingram Micro’s Kirk Robinson tells CRN there’s no expectation the distributor would ever say, ‘OK, we’re done’ when it comes to adding new capabilities to the Xvantage platform. The goal, he says, is always to make sure the focus is on helping partners grow their business.

Hybrid Cloud Fast Tracks Put Ingram Micro Partners On The Road To Success
The distributor’s Hybrid Cloud Fast Tracks are designed to connect partners with experts in its Data Center and Hybrid Cloud Center of Excellence to identify new avenues of opportunity and speed up conversations with customers.

Three Solution Providers On Why Ingram Micro Is Their Trusted Partner
Executives from KME Systems, Applied Tech and M&N Communications say that the distributor stands out by standing up to help them any way it can.

Ingram Micro’s Kirk Robinson On Where Xvantage Is Headed Next
Here’s what Kirk Robinson said about how far Ingram Micro’s Xvantage platform has come, how it continues to act as a learning tool and where the platform is going next.

Ingram Micro: Professional Services Make Partners ‘Profitable On Day One’
Partners are leveraging the power of Ingram Micro’s professional services and then turning around and creating additional revenue -- helping them become ‘profitable on day one.’