Microsoft-Focused Company Inforcer Secures $19M, Aims For US Market Expansion

‘With this funding, we’re really focused on brand exposure and expansion in the U.S.,’ says Jamie Daum, Inforcer co-founder and CEO. ‘We’re attending key industry events and building relationships within the MSP communities.’

U.K.-based software company Inforcer has secured $19 million in Series A funding to support its rapid growth, product development and expansion into the U.S. market.

Inforcer, which specializes in developing software for managing and automating Microsoft 365 policies across multiple tenants, has large growth ambitions heavily geared toward the U.S. market. About 30 percent of the company’s revenue comes from U.S.-based MSPs, but its co-founders foresee a shift within the next two years and are aiming for 70 percent of their business to originate from the U.S.

“With this funding, we’re really focused on brand exposure and expansion in the U.S.,” Jamie Daum, Inforcer co-founder and CEO, told CRN in an exclusive interview. “We’re attending key industry events and building relationships within the MSP communities.”

The funding round, led by Meritech Capital, will go toward tripling the size of Inforcer’s product development team, enhancing its customer experience division and building its MSP-focused community. The company has already seen significant traction, growing from eight employees to about 50 in under a year. With an office in California and seven U.S.-based employees, they plan to double that head count with this funding.

“A significant portion of the funding will go toward product development,” Daum said. “We have an incredibly passionate, small team that has been delivering great results and now we’re looking to grow that team and speed up feature releases. We’re also focused on community education and helping MSPs navigate the complexities of Microsoft’s tools and become experts much faster."

Co-founder Will Connor told CRN that the company is “really careful” about who they hire as they want candidates who are the right cultural fit.

“We’ve got a strong team that really cares about solving MSP challenges,” Connor said. “Our experience on both the vendor and MSP side gives us the insight to build the right product and that’s why we’re growing so fast.”

Inforcer currently serves about 300 MSPs and aims to grow that number to more than 2,000 within the next 12 to 18 months. The company is also prepping to ride a significant transition happening within the MSP space, particularly around security.

“There’s been a huge transition in the MSP space since we started,” Daum said. “We went from break-fix to managed services, to managed security services. We believe the next phase is managed Microsoft services or managed Microsoft security services.”

Because of this, the company sees itself as a key partner for MSPs navigating the complexities of Microsoft’s technology stack.

“With our platform, MSPs can deliver proactive services on top of Microsoft licensing, and we’ll be able to help MSPs go on the journey of leveraging more of the Microsoft stack,” Daum said. “Our goal is to build a great U.S. community, an active community, where people share and help each other solve complex Microsoft challenges.”

Dan Brinkmann, COO of Curated Technology Services at Salt Lake City-based MSP Summit Technology, has been using Inforcer to address challenges in scaling services while maintaining consistency and compliance in Microsoft 365 tenant configurations.

“Inforcer’s automation capabilities, policy management and compliance enforcement tools have been instrumental in streamlining our processes, making them more efficient and less prone to errors,” he told CRN in an email.

He added that Inforcer’s “rapid delivery” of new features and their commitment to meeting his company’s needs “has been exceptional.”

“With the additional funding we are looking forward to continued product evolution and deeper relationships with Inforcer’s growing U.S.-based team,” he said.