New Route To Market: How Channel Programs Are Adapting To The Rise Of Cloud Marketplaces

As part of the CRN Partner Program Guide evaluation, channel executives were asked about how they are adapting their partner programs given the rise of cloud marketplaces. Here’s what 20 had to say.


Adapting To The Cloud Marketplace

The rise of online marketplaces, including those operated by the cloud hyperscalers, is changing the channel landscape with both IT vendors and solution providers having to adapt to this new way for customers to acquire and consume IT products and services.

Many channel companies are looking to the IT companies they have strategic partnerships with to help them navigate this new way of doing business.

That’s why as part of the CRN Partner Program Guide we asked IT companies the question: How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

In the following slides we provide the answers that 20 of the 250 IT vendors who submitted applications for this year’s Partner Program Guide provided to that question.

The CRN 2024 Partner Program Guide offers the information solution providers need to evaluate the channel programs operated by the IT vendors they work with or are considering partnering with. The guide is based on detailed applications submitted by vendors outlining all aspects of their partner programs. Details of every vendor’s partner program can be found at CRN.com.

As part of the Partner Program Guide, CRN designates some programs as 5-Star Partner Programs because they provide the most comprehensive lineups of incentives, resources, training, services and benefits.

Slide shows in the 5-Star Partner Program Guide series running this week include companies that provide products and services in cloud platforms and infrastructure, devices and peripherals, data storage and backup, networking and unified communications, security, software, and systems and data center, in addition to 5-Star partner programs operated by startups.

Acer

Program Name: Acer Accelerate Partner Program

Channel Chief: Jennifer Wadland, Vice President, U.S. Commercial Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=4

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

The Acer Accelerate Partner Program adapts to cloud marketplaces by enhancing digital experiences, offering more growth opportunities, exclusive reward incentives, and robust sales support. This strategy ensures resellers can effectively leverage cloud marketplaces for increased sales and success.

ArmorPoint

Partner Program Name: ArmorPoint Partner Program

Channel Chief: Ashley Capps, Interim Chief Revenue Officer

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=18

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

As cloud marketplaces gain prominence, we are adapting our channel strategy by modifying pricing models to be more e-commerce friendly. This adjustment aims to simplify the buying process, making it easier for partners to engage and transact within these platforms.

Broadcom

Program Name: Broadcom Advantage Partner Program

Channel Chief: Brian Moats, Senior Vice President, Global Commercial Sales and Partners

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=36

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Broadcom Advantage Partner Program

We provide marketplace-ready SKUs within our channel price book, giving our partners the flexibility to leverage these where needed when working with hyperscalers or MSPs and having parity on pricing across different routes for consistency to avoid any route-to-market conflict.

Cloudera

Program Name: Cloudera Partner Network (CPN)

Channel Chief: Michelle Hoover, Senior Vice President, Partnerships and Small & Medium Business

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=44

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Cloudera's channel program is focused on the development of relationships with Amazon, Microsoft and Google Cloud. By focusing on partners that are certified in delivering migration services, selling through marketplaces and delivering GenAI use cases, Cloudera can better innovate its own program.

Dynabook Americas

Program Name: Channel Partner Alliance Program

Channel Chief: Marc Sarver, Senior Director, Channel Marketing, Partnerships and Alliances

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=81

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Dynabook adapted by offering specialized training in hybrid and private cloud technologies, co-branded campaigns, and AI-enabled marketing tools. These initiatives empower partners to succeed in the cloud marketplace while maintaining a strong foothold in the hardware domain. Resources focus on flexibility, innovation, and customer success in transitioning to the cloud.

Forcepoint

Partner Program Name: Forcepoint Global Strategic Partner Program

Channel Chief: Tim Puccio, Global Channel Chief

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=96

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Our program recognizes and rewards partners for embracing the rise of cloud marketplaces, which we see as a win-win-win opportunity. By fostering three-way collaboration between our partners and hyperscalers, we've updated the program to acknowledge and incentivize transactions involving our software via marketplaces, driving mutual success and growth.

Hewlett Packard Enterprise

Program Name: HPE Partner Ready Vantage

Channel Chief: Simon Ewington, Senior Vice President, HPE Worldwide Channel & Partner Ecosystem Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=109

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

HPE delivered an extension to our program to effectively support partners who develop, sell and deliver hybrid cloud. We provide a variety of sales, executive and transformation workshops for partners to create their as-a-service solutions, deliver their branded services on our technology and sell these unique solutions in cloud markets.

Infoblox

Program Name: Infoblox Skilled to Secure Trusted Partner Program

Channel Chief: Chris Millerick, Vice President of Worldwide Partner Sales and Alliances

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=120

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

We have modernized our partner incentives to align with this exciting, customer-focused procurement approach. Specifically, we have incentivized partners to close opportunities through AWS, Azure, and Google Cloud marketplaces as part of our new Elite Partner Rewards and Recognition program.

Intermedia Cloud Communications

Program Name: Intermedia Champions

Channel Chief: Jonathan McCormick, COO and Head of Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=124

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

We continue to evolve our program to help partners stand out in cloud marketplaces with integrated UCaaS/CCaaS white-label solutions and customizable branding. Our flexible approach emphasizes partner differentiation, training, and scalable solutions, empowering them to maintain ownership of customer relationships and capture new opportunities as businesses migrate to the cloud.

Nextiva

Program Name: Nextiva Partner Program

Channel Chief: Scott Forbush, Channel Chief

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=154

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Our channel program is evolving to support the rise of cloud marketplaces by enhancing co-sell opportunities and aligning incentive structures to reward marketplace-driven sales. We're empowering partners to capitalize on cloud opportunities, increase revenue, and expand their reach through these platforms, ensuring success in the growing cloud ecosystem.

Nutanix

Program Name: Elevate Partner Program

Channel Chief: Dave Gwyn, Senior Vice President, Worldwide Channels

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=158

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

We see the rise of cloud marketplaces as an opportunity, not a threat. Nutanix is available on Azure and AWS marketplaces today, and our Elevate program ensures partner marketplace transactions are treated identically to traditional transactions. We're also focused on partner enablement to help partners build their own marketplace services.

Okta

Partner Program Name: Okta Elevate

Channel Chief: Rich Figer, Vice President, Americas Partners & Alliances

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=161

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Okta offers its products on the AWS marketplace and supports its partners with various transaction methods, including CPPO and DSOR. Through our Strategic Collaboration Agreement with AWS, we've invested in co-sell activities and offer benefits for partners leveraging the marketplace.

Ooma

Program Name: Ooma Partner Program

Channel Chief: Kathy Mazza, Head of Channel Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=163

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Ooma is developing partner marketplace ordering capabilities for our Ooma Office solutions as well as Ooma AirDial for POTS replacement. We currently have listings in many marketplaces that drive back to a quote team. We hope to fully automate this functionality with partner click-to-buy.

Parallels

Program Name: “Elevate Now” Parallels Partner Program

Channel Chief: Michelle Chiantera, CRO

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=168

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Our new channel program is adapted to the rapidly evolving market by providing extra focus to resellers who hunt for net-new opportunities on the cloud marketplaces via specific deal registration incentives and marketing campaigns.

Proofpoint

Partner Program Name: Proofpoint Element Partner Program

Channel Chief: Blake Salle, Senior CRO

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=173

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

In 2024 we introduced AWS as a route to market for our channel partners and we continue to expand our marketplace presence with our distributors such as Ingram's Xvantage platform.

Schneider Electric

Program Name: mySchneider IT Partner Program

Channel Chief: Gordon Lord, Vice President, U.S. Channels

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=190

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

We are adapting to the rise of cloud marketplaces by digitizing our supply chain and transitioning to recurring revenue models that align with the digital marketplace experience. We are also looking to enable more digital content and focus on performance to enhance profitability.

SentinelOne

Partner Program Name: SentinelOne PartnerOne Program

Channel Chief: Brian Lanigan, Senior Vice President, Global Partner Ecosystem & Emerging Product Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=196

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

SentinelOne has made significant investments in the past year to support the marketplace motion with tools and personnel worldwide. In addition, SentinelOne exclusively leverages the Channel Partner Private Offer program, along with other internal incentives, to ensure partners are rewarded for their efforts.

Splunk, a Cisco Company

Program Name: Splunk Partnerverse Program

Channel Chief: Gretchen O’Hara, Vice President, Worldwide Partners and Alliance

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=210

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Splunk has a robust marketplace strategy. Splunk Cloud via marketplace is available in AWS and Google Cloud and [in 2024] we expanded into Microsoft Azure. The Partnerverse Program recognizes and rewards Partner transactions through marketplaces with additional incentives for on-prem to cloud migrations.

Tanium

Partner Program Name: Tanium Partner Advantage Program

Channel Chief: Tony Beller, Global Channel Chief, SVP Partner Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=218

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

Tanium understands the purchase benefits for partners and customers from the rise of cloud marketplaces, including Azure MPO and AWS. In our channel programs, we offer programmatic pricing and qualification towards partners' tier requirements performance goals regardless whether they fulfill through a cloud marketplace, distributor, or directly with Tanium.

Xcitium

Partner Program Name: Xcitium Xcelerate Partner Program

Channel Chief: Dani Pickens, Vice President of Channel Sales

Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=243

How is your channel program adapting/changing its strategy given the rise of cloud marketplaces?

We're actively pursuing and executing unique partnerships to integrate marketplace options into our offerings, ensuring partners can seamlessly deliver solutions through flexible subscription models. By aligning our enablement, pricing, and support strategies with cloud marketplaces, we empower partners to meet evolving customer demands, maintain high margins, and deliver exceptional service.

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