New Corrigo Channel Program Targets Facilities Management Opportunities

“The midmarket needs the same tools the enterprises use, but needs solutions that work without the need for a whole army of people to manage them. With Corrigo, clients are getting SAP functionality at a [Microsoft Dynamics] price, along with simplicity of use,” says Sarit Singhal, president of Superior Support Resources.

Corrigo, a developer of facilities management platforms, on Monday unveiled its first indirect channel program, targeting solution providers looking for new opportunities in what is currently a fragmented market.

Corrigo provides applications to monitor IT infrastructure, HVAC (heating, ventilation, and air conditioning), plumbing, and any systems in facilities that clients are looking to track, including understanding system lifecycles, what to repair and replace, and system warranty status, said Tim Bernardez, president of the Dallas-based company.

Corrigo‘s partner program is really about creating a disruptively seamless experience for channel partners looking to work with multiple technologies in helping clients better manage their facilities, Bernardez told CRN.

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“This space is very fragmented,” he said. ”There‘s a need to switch between multiple technologies. ... We audit everything in a workflow and help automate it, both on the requisition and the provider sides.”

Corrigo can do this because it has a client base of about 4 million users with over 2 million locations, with hundreds of millions of assets connected through Corrigo‘s platform, Bernardez said.

“We have more data and more intellectual understanding of what users are doing than anyone,” he said.

Corrigo has done a good job of building an ecosystem for facilities management, said Sarit Singhal, president of Superior Support Resources, a Brookfield, Wis.-based solution provider, which provides IT outsourcing services and has worked with the vendor for about six months.

Corrigo fits Superior Support Resources‘ target customer base of midsize businesses with between 50 and 500 seats who might be looking for the enterprise-level ERP (enterprise resource planning) capabilities of a vendor like SAP but cannot afford it, Singhal told CRN.

“The midmarket needs the same tools the enterprises use, but needs solutions that work without the need for a whole army of people to manage them,” he said. ”With Corrigo, clients are getting SAP functionality at a [Microsoft Dynamics] price, along with simplicity of use.”

Corrigo‘s enhancement of its partner program, both in terms of how it works with technology partners and channel partners, is important when putting together multi-technology solutions for clients, Singhal said.

“Corrigo says it welcomes partners to help with data integration and movement,” he said. ”We‘re not just selling software. We are building solutions and like having increased availability with new vendor partners.”

Corrigo works with channel partners‘ customers and handles all the customization, Singhal said. “I’m seeing that from the kickoff of a project to the sales and implementation, its teams have all been top-notch,” he said.

Prior to its new channel program, Corrigo has had more of a static sales process under which it brings in a new client and then works to integrate with that client‘s specific vendor partners, Bernardez said.

“Now we are accelerating those builds,” he said. ”Instead of building a connection every time a client comes in, we‘re building robust connections into our tech to build faster, more seamless connections.”

Bernardez cited Bellevue, Wash.-based cloud ERP software provider Acumatica and Mountain View, Calif.-based Intuit‘s financial software business QuickBooks as examples of the kind of companies whose technology now integrates with the Corrigo platform, making it easy for Corrigo channel partners to integrate those vendor’s offerings and for channel partners of those vendors to integrate with Corrigo.

“Resellers are working with many overlapping technologies,” he said. ”We are now better able to help those technologies work together.”

Corrigo is also looking to help channel partners expand and simplify their overall offerings, Bernardez said.

“We are targeting channel partners in this space who have multiple technologies,” he said. ”We‘re helping build integrations to simplify channel partners’ business and bring data to our partners to build better value for them to make the end-user process as seamless as possible.”

Corrigo‘s new partner program also helps open up the kinds of technologies channel partners have access to, Bernardez said. “Today, there are too many technologies in the tech stack.”