Sage Intacct Channel Chief Macdonald Steps Down After 11-Year Run

Channel veteran Taylor Macdonald is retiring from the channel sales executive post he has held at Intacct, both before and after Sage’s 2017 acquisition of the company, but hints that he isn’t departing from the channel scene.

Channel veteran Taylor Macdonald has retired after nearly a dozen years as channel chief at accounting application developer Intacct and is pondering the next step in his lengthy channel career.

Macdonald ended his run at Sage Intacct as of Dec. 31, according to a post on his LinkedIn page.

“I had an unbelievable 11.5-year run leading the Intacct channel team,” Macdonald said in his posting. “Channels are a team sport and we had the best team.”

[Related: The 2021 CRN Channel Chiefs]

Macdonald joined Intacct in July 2010 as vice president of channel sales when the company was a pioneering developer of web-based accounting applications. In February 2016 Macdonald was named senior vice president of channel sales – a title he retained after Intacct was acquired by U.K.-based application vendor Sage Group in 2017 for $850 million and rebranded as Sage Intacct.

“Taylor, you build great teams and generate tons of success wherever you go,” said Tom Thornton, practice director at Net at Work, a New York-based solution provider and Sage Platinum Elite Partner, in a LinkedIn response to Macdonald’s post. “I’m excited to hear what’s next for you. Thanks for all you have done for the channel for the last 11+ years.”

Macdonald, a constant presence on the annual CRN Channel Chiefs list, previously held channel sales management jobs at Promethean and Deltek between 2007 and 2010 and, for nearly 10 years between 1998 and 2007, was the executive vice president and channel chief at Sage Software, according to his LinkedIn biography.

Between 1990 and 1998 Macdonald ran his own solution provider firm, Macdonald Consulting Group, that partnered with Sage and Great Plains Software, the latter an accounting application developer that Microsoft acquired in 2000.

After the 2017 acquisition by Sage, Intacct’s partner program continued to operate separately, although there are some solution providers in both the Sage and Intacct partner programs. In an interview with CRN in 2021, Nancy Teixeira, Sage vice president of North America strategy and sales, said Sage had started to bring elements of the two programs together.

Macdonald noted in his LinkedIn post that during his tenure the Intacct channel program went from zero to more than 400 partners and now generates $125 million in annual recurring revenue.

The LinkedIn post has generated accolades from more than 260 co-workers, past and present, and people throughout the channel.

“Congratulations on a fantastic run, Taylor. It was an honor to work with you,” said Maeve Naughton, previously head of partner marketing at Sage Intacct and now president and owner of MKN Consulting Group in San Jose, Calif.

“I still refer to Intacct’s channel model when working with my own channel and services teams on how to balance both to create a collaborative experience for the customer,” said Michael Tarentino, digital execution director at Mendix, a Boston-based application development platform developer.

And from Frank Rauch, head of worldwide sales at Check Point Software Technologies: “Best of Luck Taylor…No doubt you will crush it in the next chapter.”

As for that next chapter Macdonald’s post only says: “Stay tuned here for an update on my next exciting endeavor.”