The 20 Hottest AI Software Companies: The 2025 CRN AI 100

In GenAI’s third year, software vendors are getting more nuanced with the AI wares they are bringing to market, with an emphasis on more integration. These 20 companies are at the forefront of helping solution providers prove the value of AI to customers.

Agentic artificial intelligence. Video generation. And AI focused on individual industries ranging from health care to manufacturing.

In generative AI’s third year, software vendors are getting more nuanced with the AI wares they are bringing to market, with an emphasis on more integration for improved insight and analysis and customers moving past the excitement of new technology to demand evidence of a return on their potential AI investments.

But most importantly for solution providers, vendors enter the AI era without channel attachment at their own peril, with customers needing their trusted IT advisers to explain the business case of AI and where it fits in their IT estate as continued global uncertainty means customers will pay more and more attention to the transformation projects that get budget.

In January, research firm Gartner named IT services the largest spending market in the tech world, with worldwide spending on IT services expected to hit $1.73 trillion this year, up from $1.59 trillion in 2024.

Software spending is expected to surpass the $1 trillion mark once again in 2025, with the market expected to jump more than 14 percent year over year, reaching $1.25 trillion this year compared with $1.09 trillion spent in 2024. Gartner called GenAI an “influence” on software’s expected double-digit growth.

As part of CRN’s second annual AI 100 list, here are the 20 software companies that are taking AI to the next level.

Adobe

Shantanu Narayen

Chair, CEO

Adobe’s latest version of the Firefly AI application puts it at the forefront of AI for creatives and brings an AI video generator capability into public beta. Firefly users can generate images, apply cinematic movement and translate audio and video into multiple languages, plus it brings AI capabilities to classic Adobe wares.

ConnectWise

Manny Rivelo

CEO

Connectwise’s AI advancements aim to help MSPs improve operations and customer experiences. Its Asio unified MSP platform offers AI-driven insight, workflow automations and a variety of third-party integrations that promise reduced overhead and improved service delivery.

Coupa

Leagh Turner

CEO

Coupa positions its agentic AI and total spend management platform as a way to gain insight across supply chains, procurement and finance operations. Its AI is fueled by trillions of dollars of direct and indirect spend data across a global network of more than 10 million buyers and suppliers.

DataRobot

Debanjan Saha

CEO

DataRobot’s purchase of open-source distributed computing platform Covalent is aimed at bringing more advanced compute orchestration and optimization to its agentic AI. The company also launched AI-powered observability and compliance functionality and an enterprise AI suite for meeting business goals.

Dynatrace

Rick McConnell

CEO

AI-powered log analytics, AI operations capabilities to predict and prevent incidents and a live debugger are just some of the latest observability advancements helping Dynatrace stand out. At the heart of this innovation is the Davis AI engine for app performance tracking and optimization and end-user interaction analysis.

Five9

Mike Burkland

Chairman, CEO

Five9 says its agentic AI approach changes the customer experience market with more personalized CX and reduced customer resolution times. The vendor is expanding access to its Genius AI, with global availability now on Google Cloud Marketplace and an integration with Microsoft Teams.

Glasswing.ai

Brett Helm

Co-Founder, Chairman, CEO

Glasswing brings two-way, network-based firewall protection to the AI era, promising to identify outbound AI prompt destinations and manage return traffic based on organization policies while eschewing agents and browser plug-ins. It also offers app and user discovery for all major AI providers.

Intermedia

Michael Gold

Chairman, CEO

Intermedia has integrated its Spark AI technology into its cloud communications platform for better productivity and efficiency. It also has launched a series of new Microsoft Teams integrations to bring in more data for Intermedia’s AI-powered analytics, summarizations and evaluations to improve how employees work. The integrations aim to bring unified communications (UC), contact center (CC) and archiving into one offer.

Iterate.ai

Jon Nordmark

Co-Founder, CEO

Iterate.ai’s suite of business transformation AI products include the Interplay low-code app development platform, the Generate private LLM training and deployment tool and the Frontline workforce management system. Iterate has launched a partnership with Intel to bring Generate to its AI PCs.

Kaseya

Fred Voccola

Co-Founder, Vice Chairman

Kaseya’s Cooper CoPilot brings AI-generated standard operating procedures to its Business Management Solution professional services automation software and software usage summaries in ITGlue. Cooper leverages agents for automating repetitive tasks and personalizes tips based on user activity.

LogicMonitor

Christina Kosmowski

CEO

LogicMonitor has signaled that its solution providers are key to its AI success with a revamped partner program that brings enhanced sales, marketing support, dedicated resources and flexible incentives. It uses AI to bring proactive IT improvements to its hybrid observability tools.

Moovila

Mike Psenka

President, CEO

Moovila brings AI to the project automation space, promising more efficient timelines, schedules and financials for users. The vendor’s tools check plan integrity for better forecast dates and connect with data from CRM and professional services automation software to improve margins and prevent delays.

N-able

John Pagliuca

President, CEO

A new developer portal that leverages AI for API integrations and the purchase of AI-powered cybersecurity company Adlumin put N-able in prime position for the next evolution of IT management tools. N-able is one to watch for how AI will revolutionize remote monitoring and management, email security and cloud automation.

New Relic

Ashan Willy

CEO

Agent-to-agent integrations, AI-generated user session summaries and DeepSeek support are some of the advancements New Relic brings to the observability market. The company lets users integrate retrieval-augmented generation from its platform with customer-defined data and third-party offers.

OpenText

Mark Barrenechea

Vice Chair, CEO, CTO

OpenText’s Aviator has added AI advancement throughout its portfolio, from AI-ready content management to AI-driven developer operations automation and testing. In May, it will launch Core Threat Detection and Response, which brings AI to insider threat detection, credential misuse and anomaly detection.

Rewst

Aharon Chernin

Founder, CEO

Rewst has inked a new deal with distributor Sherweb and added integrations with Quick-Books and ADP to create more access to its MSP automation tools. The startup, founded in 2020, says MSPs don’t need Powershell coding or agents for its AI wares, which aim to better their business.

ServiceNow

Bill McDermott

Chairman, CEO

ServiceNow has partnered with major professional services firms including Genpact and EY to spread the use of AI. It also is front and center for various AI use cases, which include the StarCoder2 family of open-access LLMs for code generation created alongside AI heavyweights.

SuperOps

Arvind Parthiban

Co-Founder, CEO

SuperOps started off 2025 by securing a $25 million war chest, making this company one to watch for how it puts that money toward an AI future. It has already launched an AI-powered endpoint management tool for MSPs and the Monica contextualized AI agent, with promises of more innovation to come.

Thread

Mark Alayev

Founder, CEO

The Thread AI Service Desk no-code platform aims to help MSPs tap into the power of GenAI as they communicate with customers, triage help tickets and schedule resources. The company in November launched Magic Agents, a new feature it says frees up technicians to focus on high-margin work.

UiPath

Daniel Dines

Founder, CEO

Last summer, UiPath put its founder and chief innovation officer back in the CEO seat. The company has now launched an enhanced agent for Microsoft Copilot and Teams and positioned itself as a key player for end-to-end automation through AI agents.