Brannon Lacey Out As Arcserve CEO Brannon Lacey: Exclusive

Brannon Lacey, who in his two-and-a-half years as CEO of data protection technology developer Arcserve presided over a major customer backup data loss and the decision to exit the cloud services business, has quietly left the company.

Brannon Lacey, who served as CEO of data protection technology developer Arcserve, has quietly left the company, CRN has learned.

Lacey has yet to say why he left Arcserve. As of Thursday, his LinkedIn profile still lists him as Arcserve CEO. However, he is no longer listed on the Arcserve website’s leadership team section.

An Arcserve spokesperson, responding to a CRN request for further information, declined to provide details about Lacey’s departure.

“Arcserve does not comment on personnel matters. We remain focused on serving our partners and customers and executing our strategy. Expect an update on our leadership team in the coming days,” the spokesperson wrote.

Lacey was not available to speak with CRN as of press time.

Since joining Eden Prairie, Minnesota-based Arcserve as CEO in October 2021, Lacey presided over a couple of major changes at the company.

Arcserve in February suddenly terminated sales of its Arcserve Cloud Services and Arcserve OneXafe Solo offerings, and in the process forced its MSPs to quickly scramble to provide replacements.

The company at the time said the decision to end-of-life those technologies was a strategic decision that aligns with the company’s support policy and cloud services terms and conditions, and enables Arcserve to invest in innovative solutions to best serve its partners and customers.

The company in 2022 also experienced a data loss caused by human error, which resulted in an as-of-yet unknown number of end-user clients from the company’s StorageCraft business losing their backup data.

The data loss primarily affected clients of MSPs working with StorageCraft, which early 2021 merged with Arcserve.

For Lacey, the loss of backup data became the top issue of his at-the-time five-month tenure as CEO of Arcserve. “I guess you could say the honeymoon might be over,” he told CRN then.