Raritan Rolls Out New Virtual KVM Desktop

With the Dominion KX464, Somerset, N.J.-based Raritan leverages nascent KVM-over-IP technology, which overcomes the usual KVM limitations by using standard Ethernet cabling between the KVM and the systems it controls.

Raritan's latest software, Release 1.4, provides virtual connections to target servers that mimic a direct connection at the rack, eliminating the need to manually adjust mouse motion and acceleration settings for target servers. Administrators can drag the video window border to size instead of being restricted to a fixed-size screen. The software also enables lower-speed access over the Internet or by modem.

The Dominion KX464 is Raritan's highest port density KVM-over-IP switch. Companies can save money by not needing as many switches to run as many servers, as well as by reducing the number of required IP addresses. The switch supports one local and four remote users. Redundancy features include dual power supplies with automatic failover and dual LAN ports. If desired, a failed power supply can trigger an SNMP trap to SNMP management systems. SNMP traps are fully configurable by the administrator.

Sporting built-in authentication and Web access, the Dominion KX464 integrates with industry-standard directory servers using the LDAP or RADIUS protocols, allowing the use of existing username and password databases. To prevent snooping, the unit includes 128-bit encryption of the keyboard, mouse and video signals. A remote power control lets administrators cycle power on and off to connected servers via optional remote power control units. For emergency purposes, an integrated modem port allows network-independent remote access.

Raritan's KVM clients let administrators access the switch through most browsers and operating systems. In addition to a client for Windows servers, the vendor offers a Java- based client that supports Linux, Solaris and Macintosh systems. Client software is automatically downloaded from a Web browser but also can be preinstalled on stand-alone systems for modem access.

The Dominion KX464 consists of two main components: a 2U rackmount KVM switch and Computer Interface Modules (CIMs). The switch connects to each CIM over UTP (Cat5/5e/6) cabling, which can run up to 150 feet. The switch also allows simultaneous local access in case administrators want to control servers directly at the rack. A CIM must be connected to the keyboard, video and mouse ports of each server to be controlled. The CIMs emulate keyboard and mouse connections even when not selected, so the servers always think the peripherals are connected. CIMs are available in PS/2, USB and Sun versions.

The unit features 64 server ports, one local port for direct access at the rack, one modem port and two 10/100 Ethernet ports. It measures 17.3 inches wide, 11.4 inches deep and 3.5 inches high and weighs about 14 pounds, so the unit is easy for one person to set up.

Everything can be managed from any location via an intuitive, Web-based graphical user interface. The unit can be integrated with Raritan's optional CommandCenter Secure Gateway, which allows all Dominion devices to be consolidated into one logical system accessible from a single IP address. The KVM switch supports graphics resolutions from 640x480 to 1280x1024. The switch features automatic video-resolution detection, which enables speedy transitions to different video sources when different servers are selected.

The Dominion KX464 is priced at $8,495, and the CIMs cost about $100 each, according to Raritan.

Raritan's channel program categorizes partners into levels based on the value-adds and services they provide to their customers. The program includes pre- and post-sales support, demand generation and resources committed to KVM sales. Partners have access to marketing development funds for certification, education, training, marketing and sales activities, as well as to Raritan's dedicated local account representatives, post-sales support and a dedicated partner Web site.

Authorized partners can receive demonstration units at significant discounts, and evaluation units are available to qualified customers. Rebates, SPIFs and awards are offered. Authorization requirements include annual purchase commitments plus industry and vertical market expertise and training. Training is available free in person and over the Web. Technical support is free, and margins can exceed 15 percent. Raritan said more than 95 percent of its products are sold through the channel.