Exploring AI And Security Trends At XChange In San Antonio

CRN’s Jennifer Follett, VP of US Content and Executive Editor, and Steve Burke, Executive Editor, highlighted that AI is a major topic at XChange in San Antonio, with solution providers and tech vendors actively exploring its potential. Security remains a critical focus, with new trends and managed services opportunities being widely discussed.

An IPED AI survey revealed that while 87 percent of MSPs aren’t seeing major growth in AI yet, those investing in cloud infrastructure, data analysts and business process experts are beginning to see significant impacts. Follett and Burke stressed that solution providers need to develop their game plans and gain real-world experience with AI to effectively support their customers and capitalize on the upcoming opportunities.