Kaseya’s Profit Playbook: Smart Moves For Greater Earnings

At XChange March, Miles Walker, channel development manager at Kaseya, shares key insights into how managed service providers (MSPs) can drive profitability by streamlining operations and expanding into high-demand services. Walker highlights that 43% of MSPs identify acquiring new customers and driving revenue growth as their top concerns. He also points to the growing trend of vendor consolidation, with MSPs now managing around 10 to 12 vendors, compared to an average of 17 in 2020. Walker emphasizes that by consolidating vendors and enhancing automation, MSPs can reduce costs and improve service efficiency.

The importance of strengthening client relationships through proactive support and targeted upselling is also emphasized. Walker cites Kaseya’s 365 platform, which launched last April, as a key tool for managing and securing endpoints while driving significant cost savings. “On average, if you have 100 endpoints, you can save up to $12 per endpoint — that’s $1,200 per month,” Walker says.

He encourages MSPs to explore Kaseya’s suite of 40 market-leading solutions to streamline operations and capture new revenue opportunities. The message is clear: with the right focus on efficiency and customer value, MSPs can unlock new levels of profitability.

For more information, visit Kaseya.com.