ServiceNow AI: Proof Of Progress And What’s Working

ServiceNow’s AI platform, which integrates advanced large language models with tailored prompt engineering, is revolutionizing business solutions. With successful partnerships like the one with Accenture, ServiceNow is helping partners enhance operational efficiency, customer satisfaction and innovation. This collaboration is a significant step towards transforming business technology, with industry experts highlighting the platform’s ability to deliver precise and impactful results.

Michael Park, SVP, global head of AI GTM at ServiceNow, emphasized the platform’s design for business transformation, saying, “ServiceNow designed the platform as the AI platform for business transformation. And we truly believe that AI is only as good as the platform it’s built on.” Dave Kanter, senior managing director and global lead at Accenture, also highlighted the partnership’s impact, noting how they have helped a global technology company redefine operational excellence and customer satisfaction by leveraging ServiceNow’s Gen AI capabilities.

To learn more about ServiceNow’s AI platform and its partner program, visit ServiceNow.