Dyn Launches Global Internet Monitoring Service

Dyn, a leading managed DNS provider that offers a suite of Internet performance and security products, released a new cloud service Tuesday offering enterprises deep visibility of the entire Internet to guide their IT decisions during global expansion.

The service, called Internet Intelligence, gives customers unique insight into Internet connectivity by tracking latency and availability across the globe.

Internet Intelligence is intended to aid expanding businesses with the process of selecting data center locations and cloud service providers, said Scott Hilton, Dyn EVP of Products.

[ Related: Dyn Launches First VAR Program To Grow in Enterprise Market]

"We're focused on addressing a key challenge we're seeing as people put more and more of their IT assets into the cloud, using Internet more and more to reach customers, supplier and partners," Hilton told CRN. "Our hypothesis, proven in early customer engagements, is that having visibility into how the Internet is performing allows you to better manage customer experience."

Dyn launched in July its first VAR program in an effort to grow its enterprise client base. The company, based in Manchester, N.H., now hopes its growing network of channel partners will sell Internet Intelligence, or use it themselves when helping their customers provision cloud resources.

Internet Intelligence tracks performance across all continents, time zones and regions. The service creates a heat map of connectivity around the globe.

The underlying technology comes from Dyn's May acquisition of Renesys, a specialist in Internet intelligence that built a vast network of sensors around the world.

Renesys installed some 150 sensors reaching out to millions of end points. Those devices continuously perform latency checks to collect more than a billion data points every day on Internet performance and build a complete, up-to-date routing table for the global network.

The information amassed "provides Dyn with objective data at the scale of the Internet that is better than anyone else has," Hilton said.

Companies can take advantage of the data even after they decide where to build their next data center or what provider is best situated to host their applications. Internet Intelligence also provides real-time monitoring, alerting and trouble-shooting functionality, including tracking what transit providers are having problems.

The primary target market for the cloud-based subscription service is a business "invested in major growth, doing a continuous assessment of where they should put their cloud," Hilton said.

The technology will give those companies "the ability to plan better and to have better information with which to resolve issues," he told CRN.

PUBLISHED SEPT. 16, 2014